Terms of Service
# Terms of Service
Last Updated: December 2024
## Introduction
Welcome to Sephion AI. These Terms of Service ("Terms") govern your access to and use of our website located at sephionai.com (the "Site") and our AI-powered business services (the "Services"). By accessing or using our Site or Services, you agree to be bound by these Terms and our Privacy Policy.
## Acceptance of Terms
By accessing or using our Site and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Site or Services.
## Services Description
Sephion AI provides artificial intelligence-powered solutions designed to help businesses improve customer service, automate routine tasks, and enhance operational efficiency. Our services include but are not limited to:
- AI chatbot implementation
- Customer service automation
- Business process optimization
- Technical support and maintenance
## User Responsibilities
When using our Site and Services, you agree not to:
- Use the Services for any illegal or unauthorized purpose
- Violate any laws in your jurisdiction
- Transmit any worms or viruses or any code of a destructive nature
- Interfere with or disrupt the Services or servers connected to the Services
- Attempt to gain unauthorized access to our systems
- Use the Services to transmit spam or unsolicited commercial email
## Account Registration
To access certain features of our Services, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password confidential and secure
- Notify us immediately of any unauthorized use of your account
## Intellectual Property
All content, features, and functionality on our Site and Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of Sephion AI and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
## Third-Party Services
Our Services may contain links to third-party websites or services that are not owned or controlled by Sephion AI. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
## Payment Terms
- All fees are exclusive of taxes, which we will charge you as required by law
- You are responsible for paying all fees associated with your account
- Payments are non-refundable unless otherwise stated
- We reserve the right to modify our pricing at any time with prior notice
## Subscription and Billing
- Subscriptions are billed in advance on a recurring basis
- Your subscription will automatically renew at the end of each billing period
- You may cancel your subscription at any time, but no refunds will be provided for partial billing periods
- We reserve the right to suspend or terminate your subscription for non-payment
## Disclaimer of Warranties
Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. Sephion AI disclaims all warranties, including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy of results
## Limitation of Liability
To the maximum extent permitted by law, Sephion AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the Services
- Any conduct or content of any third party
- Any content obtained from the Services
- Unauthorized access, use, or alteration of your transmissions or content
## Indemnification
You agree to defend, indemnify, and hold harmless Sephion AI and its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
- Your violation of these Terms
- Your use of the Services
- Your violation of any third-party right
## Termination
We may terminate or suspend your access to all or any part of our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Services will immediately cease.
## Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions.
## Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
## Contact Information
If you have any questions about these Terms, please contact us at: